Welcome to A Brief Introduction To David Barnard

Professional Efficiencies

• Soft spoken, debonair and disciplined.
• Pleasing personality.
• Efficient to build a good relationship, utilize skills of workforce.
• Efficient in sorting out all kinds of service and products related complaints of customers.
• Adapting expertise with the changing environment.
• Diligent, target centric and result oriented.
• Creative, curious, analytical, and detail-oriented.
• Interactive ability and target centric.
• Analytical and technical expertise.
• Knowledgeable in network operations.

Professional Experience

• Qualified to handle and process all the customer queries received through emails and phones. 
• Proven skills to document calls and queries to ensure the information are implemented properly.
• Ensure one time call resolution.
• Maintain accuracy of information delivered and documented.
• Attend briefings, conference with department directors training sessions, and meetings.   
• Conduct research, designing and develop, test, and supervise the installation of computer hardware.
• Install chips, circuit boards, systems, modems, keyboards, and printers.
• Perform the communications link between organization and regional centers.
• Work as a liaison looking into the hardware, software, training and standardization of computer systems.
• Attend meetings, seminars and conferences and take a nation wide tours.
• Maintain updated inventory of all hardware and software.
• Develop, modify, and maintain content of large Internet and Intranet web sites

Technical Skills

• Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows MS DOS.
• HTML Editing Tools: Macromedia Dreamweaver, Microsoft FrontPage, Adobe Flash.
• Graphics Tools: Macromedia Flash, Macromedia Fireworks, Adobe Photoshop, Adobe PageMaker, Adobe Illustrator.
• Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express.
• Hardware/Software: Norton Ghost, Acronis True Image, iOnCommand
• Web Master: Develop, manage content for large Internet and Intranet web sites